Organizer Support
How can we help you?
Everything you need to manage your events on byTicks. Can't find what you're looking for? Reach out directly.
Frequently Asked Questions
How do I create my first event?
Log in to your dashboard, click "Create Event" and follow the steps. You set up your event details, ticket types and prices. Publish it and your tickets are on sale.
How do payouts work?
Follow your earnings under Invoices in your dashboard. The Payouts tab shows your earnings, advances and remaining balance, and that is where you request a payout.
Can I customize my ticketshop?
Yes. Add your logo, brand colours and your own event page sections, and use your own domain. We help you set that up.
How does the scanner app work?
Download the free byTicks Scanner app on iOS or Android. Sign in with your account, select your event and start scanning QR codes. It works offline too.
What payment methods are supported?
iDEAL, Wero, credit cards, Apple Pay, Google Pay, Bancontact and more, through our payment partner Pay.nl.
I need a feature that doesn't exist yet
We build features on request. Reach out on WhatsApp or by email and tell us what you need. If it makes sense, we build it.