Seating plans
Reserved seating on an interactive seat map
A byTicks seating plan is a map of your venue: you draw it once, link each zone to a ticket, and buyers pick their own seat. Two buyers can never hold the same seat.
What buyers see
A seat map that works on a phone
Buyers open the event, tap a zone and pick their seats. Or they choose Best available and byTicks picks seats next to each other, close to the Focal Point you placed, such as the stage.
- Zoom, fullscreen and a filter per zone with All categories
- Standing zones ask for a quantity instead of a seat
- Before the sale starts: your artwork, a countdown and an interest-list sign-up
The builder
Draw your venue once
A plan belongs to a venue, so you draw it once and every event there can use it. Need another layout, such as a seated dinner? Add a second plan to the same venue.
- Zones, rows, curves, tables, a stage and markers such as bar and WC
- Upload your own floor plan and trace over it
- Seat types: Wheelchair, Companion, VIP, Production and Restricted View
- Preview as buyer, then Publish: buyers only see the published version
Zones and prices
Every zone sells its own ticket
Link each ticket to a zone. Price and stock come from that ticket, so you set prices, fees and quantities the way you always do.
- Several tickets on one zone sell in turn: first wave, then regular price
- Want a price per row? Use Per-seat price tiers, such as Front, Middle and Back
- Reserved Seating zones sell seats; General Admission zones sell places up to capacity
Seat holds
Two buyers never hold the same seat
When a buyer continues to Details, byTicks holds the seats and shows a countdown with Seats held until and the time. Seats that are not paid in time come free again.
Single empty seats
No single empty seat left behind
If a selection would leave one free seat on its own, that seat gets an amber ring. A dialog offers to shift the selection first, then to add the loose seat.
- Choose per event: Block (the default), Warn or Off
- A gap of two is fine, and a gap across an aisle is ignored
- It never blocks a buyer when there is no other choice
Example
A theatre with stalls, a balcony and standing room
City Theatre has two stalls blocks, a balcony and a standing area. You build one plan on the venue and use it for every show there.
- Reserved Seating
Stalls Front
€ 45+ € 0.50 feeEarly Bird first; Regular takes over when it closes. Best available is on.
- Reserved Seating
Stalls Back
€ 35+ € 0.50 feeTwo Wheelchair seats, each with a Companion seat next to it.
- Channel
Balcony
20 seatsHeld on the Channels tab for the press portal. You release what stays unused.
- General Admission
Standing
€ 25+ € 0.50 feeBuyers pick a quantity. The ticket quantity fits the zone capacity.
For a gala dinner you add a second plan to the same venue: round tables of 8 at a fixed table price, so each buyer books a whole table.
Built for real venues
Wheelchair seats
Buyers can filter the map to show only wheelchair accessible seats.
Whole tables
Tables of up to 20 chairs, sold per seat or at a fixed table price.
Channels
Hold seats back for a portal link for a presale, sponsors or press.
Duplicate Event
Copies the venue, the plan and every ticket with its zone.
Blocked seats
Keep one seat or a whole selection out of sale in the builder.
Seat on the ticket
The PDF prints SECTION, ROW and SEAT, and the scanner app shows the seat.
FREQUENTLY ASKED QUESTIONS
No. A plan belongs to the venue, and you pick it on each event under Details, Seating Plan. Duplicate Event copies the venue, the plan and every ticket with its seating zone.
Yes. A plan can mix Reserved Seating zones with General Admission zones. In a General Admission zone the buyer picks a quantity instead of a seat.
From the ticket linked to each zone. With Per-seat price tiers switched on, buyers pay the price of the tier their seat is in, and seats without a tier keep the zone ticket price.
For 5 minutes after they continue to Details, with a countdown. When they go to payment, the hold is extended to the 10-minute payment window. Unpaid seats come free again.
Yes, on the event's Channels tab. Allocate seats to a portal link: the public sees them as taken and only visitors through that link can book them.
Mark seats as Wheelchair or Companion in the builder. Buyers can then show only wheelchair accessible seats on the map, and Best available offers a Wheelchair accessible option when its zones have such seats.
Works well with
Put your venue on a seat map
Included in every byTicks shop. No setup fee, no monthly fee.