Contact
Contact byTicks and talk to real people
You can contact byTicks on WhatsApp, day and night, or by email. Real people answer, whether you run events or bought a ticket.
For organisers
Organising an event? Let's talk
Want a demo, a custom deal or just an answer? Message us on WhatsApp or email support@byticks.com.
Ready to start? Sign up and we set up your shop. See how it works or Organizer Support.
Send a message
Prefer to write? Tell us what you are planning
Your message goes straight to our support team, and real people answer it. Add your event, your date or the question you have.
For ticket buyers
Bought a ticket? We help you find it
Your confirmation email has your download link and all order details. For refunds and changes, contact the event organiser through the event page or your order email.
Cannot find your email or reach the organiser? Use this form, see Ticket Support or email support@byticks.com.