Concerts
Concert ticketing from on-sale to encore
byTicks is concert ticketing for promoters: a fair queue for the on-sale rush, presales for fans and members, seated or standing tickets and official resale. At big shows our team is there on location.
The on-sale rush
What happens when everyone buys at 10:00?
They go into a virtual waiting room. Buyers see their place in line and go through in order, so the sale stays fast. We plan the numbers with you and switch it on.
- One line, whichever link buyers open
- Refreshing the page is fine: they keep their place
- Tell us the sale start and how many buyers you expect
Presales
How do fans and members buy first?
A portal is a private link that opens the sale early for your fan club or members, while everyone else sees the countdown. Fans without a link join your interest list and get an email when the sale starts.
- A presale ticket that only the link can buy
- Every portal counts its clicks and tickets sold
- Sign-ups show the demand before you add a second date
Filling the room
Tiers that open by themselves
Start low and let the price climb. When Early Bird sells out, Regular opens, so you never have to switch a ticket on at 2am. On a seat map, several tickets on one zone sell in turn.
- Open a ticket on a date, at a sell-out or after a number sold
- Badges and sold bars show fans what is going fast
Seated or standing
Seated, standing or both in one room
Draw your venue once on a seating plan and link a ticket to each zone. In Reserved Seating zones fans pick a seat or take Best available. In General Admission zones they pick a quantity.
- Every show at that venue can use the same plan
- Two buyers can never hold the same seat
- Hold seats back for a sponsor or fan club link
Resale
What if a fan cannot make it?
They sell through TicketSwap, not with a screenshot in a group chat. When the ticket sells, the old code stops working and the new buyer gets a new one. Your sales and payout stay the same.
- You switch resale on per event
- Only unused tickets from a paid order get listed
- Stop resale at a set time before the show
Tours
The same show in every city
Duplicate Event turns your show into a new draft, with its tickets, designs and most settings. You pick the name, link and dates. Each date has its own venue, seating plan, currency and time zone, and your events overview lists them all.
- Prices in euro, dollar, Caribbean guilder or Colombian peso
- Compare Daily Sales of one date with another
Show night
Who helps when the doors open?
At big shows the byTicks team is there on location, helping at the door and with the scanners. And real people answer on WhatsApp, day and night.
- A free scanner app for iPhone and Android
- A scan account for every door person
- The app keeps scanning when the signal drops
Made for a concert night
Doors and show start
The page, PDF and email show when doors open and when the show starts.
Playlist on your page
Put a Spotify or Apple Music playlist on your event page.
Sales per day and hour
Daily Sales shows how every on-sale went, hour by hour.
Example
One show, from announcement to doors
A show in a room for 1,200 people, with a fan club that gets the first chance to buy.
- Interest list
You announce
1,480sign-upsFans sign up on your event page, and you read the demand.
- Selling early
Fan club first
€ 25+ € 0.50 feeMembers buy the presale ticket through their portal link.
- Waiting room
Friday 10:00
€ 32+ € 0.50 feeThe public sale opens. Buyers line up and go through in order.
- On location
Show night
19:00doors openAt a big show our team helps at the door and with the scanners.
FREQUENTLY ASKED QUESTIONS
byTicks can put a virtual waiting room in front of your event. When more people try to buy at once than checkout can handle, buyers wait in line and go through in order, so the sale stays fast. You plan it with the byTicks team before the on-sale.
Yes. A portal is a private link that can open the sale early for a fan club or members, while everyone else sees the countdown. An interest list collects sign-ups and can email them when the sale starts.
Yes. One seating plan can hold Reserved Seating zones, where fans pick a seat, and General Admission zones, where they pick a quantity. Each zone sells its own ticket.
Yes. Duplicate Event makes a new draft of your show with its tickets, designs and most settings. Each date has its own venue, seating plan, currency and time zone, and your events overview lists them all.
At big shows the byTicks team is there on location and helps at the door and with the scanners. Real people also answer on WhatsApp, day and night.